FirstCMMS
Data center maintenance
Support
How to reach us and what to include
How to reach us
Email support@firstcmms.com. We respond within two business days (Monday to Friday, Eastern Time, US).
What to include
- Your organization's name.
- What you were doing: the page and the steps.
- What you expected, and what you saw instead.
- The date, the time and your time zone.
- The Reference id or incident id, if an error message showed one. It lets us find the exact event.
- A screenshot, if you have one.
Legal and privacy
Legal notices go to legal@firstcmms.com; privacy questions to privacy@firstcmms.com.